Product Registration

You must register your product in order to activate your warranty, including the industry-leading lifetime parts guarantee offered for domestic Sole Fitness and Spirit Fitness products. Simply fill in the form below. You will need your serial number in order to complete the registration process. Serial numbers are found in the following places:

  • Treadmills: On the back of the motor cover near the power socket
  • Ellipticals: Near the power socket
  • Bikes: In the front of the bike, down near the transport wheels
  • Rowers: Underneath the seat rail

If you have any trouble trying to register your product please call us at 01782 593 533 (option 1 for service) or email us at support@new-level.co.uk