Testimonials

Who do we work with?

At New Level, we can help design gyms that work within your organisation and choose products and equipment that are most suitable for your facility. We pride ourselves on our 5-star customer service, so you can rest at ease that should your equipment ever need servicing our technicians will be on‑site to get your equipment back up and running within 48 hours.

We also work with the following organisations:

Schools

  • Montgomery High School, All Hallows Road, Blackpool
  • St Andrews School, Pangbourne, Reading
  • St Joseph’s School, Ballinclea Road, Killiney
  • St. Mary's School, Bateman St, Cambridge
  • Torbridge School, Miller Way, Plymouth

Colleges

  • Brixham College, Higher Ranscombe Road, Brixham
  • East Surrey College, London Road, Surrey
  • Espa College, 1 The Elms, Sunderland
  • Lambeth College, Belmore Street, London
  • Farnham College, Morley Road, Surrey

Academies

  • Grace Academy, Wigston Road, Coventry
  • Shoreham Academy, Kingston Lane, Shoreham-by-Sea
  • Sir Robert Woodard Academy, Upper Broadstone Lane, West Sussex

Hospitals

  • Tewkesbury Hospital, Barton Road, Tewkesbury
  • BMI Kings Park Hospital, Polmaise Road, Stirling
  • Cardiac Rehab Harefield Hospital, Hill End Road, Harefield
  • Milestone Hospital, Stonehouse Road, Norwich
  • Oldham Hospital, Parklands House, Northside ward, Oldham

Hotels

  • Redwood Hotel , Beggar Bush Lane, Bristol
  • Russell Hotel, Kings Parade, Bognor Regis
  • Hotel Indigo, 51 - 59 York Place, Edinburgh
  • Hotel Verta, Battersea, London
  • Chester Hotel, Aberdeen

Commercial Gyms

  • Pink Ladies, Unit 1 Cranbrook Road, Northampton
  • Pulse Fitness, Harrington Terrace, Co Durham
  • Edenfit Gym, 8 Elmbank Gardens, Glasgow
  • Ladies Health & Fitness, 302-304 Chorley Old Road, Bolton
  • Burton Tennis & Squash Club, Ashby Road, Burton-on-Trent

Police

  • Barnstaple Police Station, North Walk, Barnstaple
  • Cheshire Police HQ, Clemonds Hey, Winsford, Cheshire
  • Lewisham Police Station, 43 Lewisham High Street, London
  • Neath Police Station, Gnoll Park Road, Neath
  • Port Talbot Police Station, Station Road, Port Talbot

Fire & Rescue service

  • Surrey Fire and Rescue Service, 70 Wray Park Road, Surrey
  • Worcester Fire & Rescue, Fire Station Unit 2 Kings Court Business Park
  • Hants Fire & Rescue, Hampshire

Here’s what some of our customers say about us …

“I could not be MORE PLEASED with my Sole SB700 exercise bicycle. I have been using it now for almost a month and very much look forward to my daily training sessions. The bike is everything it was said to be and more. As you probably will have guessed I researched similar products thoroughly before finally deciding to purchase a Sole SB700 and before making up my mind to buy the bike through yourselves at New-Level. I chose your firm because the information you provided and the warranty you offered was far superior to anything offered by any of your competitors. I felt that New-Level was a firm which believed in its products and would definitely stand behind them.

“Your patience and helpful guidance via the telephone prior to purchase was also a strong factor in my decision. Again this was an indication to me that New-Level conducted business at a significantly higher standard than others I got in touch with. The assistance and advice you provided after I accepted delivery of the bicycle was most reassuring. I can say without a single doubt that I look forward to dealing with New-Level in the future. Thank-you.” ……Howard Corke, home use customer

"Our school has raised a fair amount to set up our fitness suite and this effort was reflected in the effort that Jo and New-level made to ensure we got the ideal cycle for our requirements and at an unbeatable price. Pleasant and helpful communications were excellent and we will work with the company again’. Well worth a call!" ...Lawrence Howell, Morrison’s Academy, Crieff

“The college had a small gym installed over the summer break and has been utilising the equipment with our A Level PE and Level 3 BTEC students since September. Although it is small in size the equipment looks slick and is of a professional standard. The students have thoroughly enjoyed having access to equipment of this standard and we are looking to offer it to students on other courses as a leisure activity in the new academic year. Throughout the process of ordering, delivery and installation we were treated professionally and kept up to date with what was happening. The equipment has been installed to our requirements and if we could fit any more in the space available we would order again straight away. Thanks.” …Neil Shoulder, Guildford College

"Fitness levels for students and staff in our school are on the up following New Level’s supply and installation of new gym equipment in our sports complex. Our budget was limited but pricing was keen. Both installation and follow up service were excellent. We will certainly contact New Level Fitness again when our budget allows for further expansion." ...Mary Ryan, Waterford School Principal

"We purchased a treadmill and cross-trainer for our main club gym from Spirit Fitness at the beginning of last season. The equipment was good value, reliable and a good addition to our facilities and physical preparation as a whole. I would recommend Spirit Fitness in the future." …Andy Page, First team strength and conditioning coach - Crystal palace FC

“New Level offers an invaluable and highly professional service, they are both efficient and friendly! The equipment we have is high quality and fantastic value for money. Our gym users love it!” … Tamsin Noyes, Spa Manager - HOTEL VERTA, Bridges Wharf, Battersea , London

"For sometime I have been looking for a good quality, robust spinning bike for the use in our small but well used gym and was recommended the Spirit CB 900 spinning bike. Not realising at the time but with a small amount of research I came across New Level, Stoke; a company dealing in Spirit machinery. I was invited and warmly welcomed by the staff, especially Jo Goodwin to their unit where I was pleasantly surprised that they dealt in a large amount of gym equipment, both CV and resistance.... It is a large unit with a large variety. In relation to our purchase, they are serving us well and I have had nothing but positive feedback from our avid cyclists and iron men about the quality and ease of use. Not only would I recommend the Spirit CB900 spinning bike, but also the company 'New Level' for their professional, friendly and honest service they provided us." ...Paul Darlington, West Midlands Police

"The gym equipment we have at the college is of a high quality and highly durable. The equipment is used on a daily basis for long periods. With either students using it in lessons, implementing training programmes or taking part in fitness testing and development of personal fitness sessions across Sport BTEC and Public Service courses, to staff and students using it in open access periods before and after college.

"Both the cardio and resistance machines I would highly recommend to another organisation, whether another educational setting or professional. The machines have a high degree of adaptability to be safe and comfortable for all shapes and sizes, upkeep is minimal and machines work to a consistent high standard. We have not had any issues with any of the equipment and find that the high quality equipment helps to motivate some of our students that need that extra ‘push’ to participate in exercise.

"One particular department which has the opportunity to use the facilities on a weekly basis is the supported learning department. Every week they enjoy using the equipment; they have easily adapted to the concept of using the equipment and have mastered how to use it and we feel that the students have benefited physically and socially from using the equipment. Many thanks" ...Tom Barnes and Chloe Coutet, East Surrey College Gym Staff

“The Gym has proved very popular in the first few months of opening. I would credit a lot of this to the look and quality of your equipment! Staff have also been positive about the gym and your equipment. We have recently allocated specific staff times for use of the gym area and the numbers coming forward for induction has been steady.” …Andy Richardson, Murray Royal Hospital

If you’ve recently bought an item of Sole, Spirit or Xterrra fitness equipment from New Level – we’d love to hear about how you’ve found it and what you think about our customer service. Give us your feedback:

New Level UK Ltd
Whittle Road
Meir Park
ST3 7QA

Tel: 01782 593 533
Email: info@new-level.co.uk

 

 

 

Testimonials

Who do we work with?

At New Level, we can help design gyms that work within your organisation and choose products and equipment that are most suitable for your facility. We pride ourselves on our 5-star customer service, so you can rest at ease that should your equipment ever need servicing our technicians will be on‑site to get your equipment back up and running within 48 hours.

We also work with the following organisations:

Schools

  • Montgomery High School, All Hallows Road, Blackpool
  • St Andrews School, Pangbourne, Reading
  • St Joseph’s School, Ballinclea Road, Killiney
  • St. Mary's School, Bateman St, Cambridge
  • Torbridge School, Miller Way, Plymouth

Colleges

  • Brixham College, Higher Ranscombe Road, Brixham
  • East Surrey College, London Road, Surrey
  • Espa College, 1 The Elms, Sunderland
  • Lambeth College, Belmore Street, London
  • Farnham College, Morley Road, Surrey

Academies

  • Grace Academy, Wigston Road, Coventry
  • Shoreham Academy, Kingston Lane, Shoreham-by-Sea
  • Sir Robert Woodard Academy, Upper Broadstone Lane, West Sussex

Hospitals

  • Tewkesbury Hospital, Barton Road, Tewkesbury
  • BMI Kings Park Hospital, Polmaise Road, Stirling
  • Cardiac Rehab Harefield Hospital, Hill End Road, Harefield
  • Milestone Hospital, Stonehouse Road, Norwich
  • Oldham Hospital, Parklands House, Northside ward, Oldham

Hotels

  • Redwood Hotel , Beggar Bush Lane, Bristol
  • Russell Hotel, Kings Parade, Bognor Regis
  • Hotel Indigo, 51 - 59 York Place, Edinburgh
  • Hotel Verta, Battersea, London
  • Chester Hotel, Aberdeen

Commercial Gyms

  • Pink Ladies, Unit 1 Cranbrook Road, Northampton
  • Pulse Fitness, Harrington Terrace, Co Durham
  • Edenfit Gym, 8 Elmbank Gardens, Glasgow
  • Ladies Health & Fitness, 302-304 Chorley Old Road, Bolton
  • Burton Tennis & Squash Club, Ashby Road, Burton-on-Trent

Police

  • Barnstaple Police Station, North Walk, Barnstaple
  • Cheshire Police HQ, Clemonds Hey, Winsford, Cheshire
  • Lewisham Police Station, 43 Lewisham High Street, London
  • Neath Police Station, Gnoll Park Road, Neath
  • Port Talbot Police Station, Station Road, Port Talbot

Fire & Rescue service

  • Surrey Fire and Rescue Service, 70 Wray Park Road, Surrey
  • Worcester Fire & Rescue, Fire Station Unit 2 Kings Court Business Park
  • Hants Fire & Rescue, Hampshire

Here’s what some of our customers say about us …

“I could not be MORE PLEASED with my Sole SB700 exercise bicycle. I have been using it now for almost a month and very much look forward to my daily training sessions. The bike is everything it was said to be and more. As you probably will have guessed I researched similar products thoroughly before finally deciding to purchase a Sole SB700 and before making up my mind to buy the bike through yourselves at New-Level. I chose your firm because the information you provided and the warranty you offered was far superior to anything offered by any of your competitors. I felt that New-Level was a firm which believed in its products and would definitely stand behind them.

“Your patience and helpful guidance via the telephone prior to purchase was also a strong factor in my decision. Again this was an indication to me that New-Level conducted business at a significantly higher standard than others I got in touch with. The assistance and advice you provided after I accepted delivery of the bicycle was most reassuring. I can say without a single doubt that I look forward to dealing with New-Level in the future. Thank-you.” ……Howard Corke, home use customer

"Our school has raised a fair amount to set up our fitness suite and this effort was reflected in the effort that Jo and New-level made to ensure we got the ideal cycle for our requirements and at an unbeatable price. Pleasant and helpful communications were excellent and we will work with the company again’. Well worth a call!" ...Lawrence Howell, Morrison’s Academy, Crieff

“The college had a small gym installed over the summer break and has been utilising the equipment with our A Level PE and Level 3 BTEC students since September. Although it is small in size the equipment looks slick and is of a professional standard. The students have thoroughly enjoyed having access to equipment of this standard and we are looking to offer it to students on other courses as a leisure activity in the new academic year. Throughout the process of ordering, delivery and installation we were treated professionally and kept up to date with what was happening. The equipment has been installed to our requirements and if we could fit any more in the space available we would order again straight away. Thanks.” …Neil Shoulder, Guildford College

"Fitness levels for students and staff in our school are on the up following New Level’s supply and installation of new gym equipment in our sports complex. Our budget was limited but pricing was keen. Both installation and follow up service were excellent. We will certainly contact New Level Fitness again when our budget allows for further expansion." ...Mary Ryan, Waterford School Principal

"We purchased a treadmill and cross-trainer for our main club gym from Spirit Fitness at the beginning of last season. The equipment was good value, reliable and a good addition to our facilities and physical preparation as a whole. I would recommend Spirit Fitness in the future." …Andy Page, First team strength and conditioning coach - Crystal palace FC

“New Level offers an invaluable and highly professional service, they are both efficient and friendly! The equipment we have is high quality and fantastic value for money. Our gym users love it!” … Tamsin Noyes, Spa Manager - HOTEL VERTA, Bridges Wharf, Battersea , London

"For sometime I have been looking for a good quality, robust spinning bike for the use in our small but well used gym and was recommended the Spirit CB 900 spinning bike. Not realising at the time but with a small amount of research I came across New Level, Stoke; a company dealing in Spirit machinery. I was invited and warmly welcomed by the staff, especially Jo Goodwin to their unit where I was pleasantly surprised that they dealt in a large amount of gym equipment, both CV and resistance.... It is a large unit with a large variety. In relation to our purchase, they are serving us well and I have had nothing but positive feedback from our avid cyclists and iron men about the quality and ease of use. Not only would I recommend the Spirit CB900 spinning bike, but also the company 'New Level' for their professional, friendly and honest service they provided us." ...Paul Darlington, West Midlands Police

"The gym equipment we have at the college is of a high quality and highly durable. The equipment is used on a daily basis for long periods. With either students using it in lessons, implementing training programmes or taking part in fitness testing and development of personal fitness sessions across Sport BTEC and Public Service courses, to staff and students using it in open access periods before and after college.

"Both the cardio and resistance machines I would highly recommend to another organisation, whether another educational setting or professional. The machines have a high degree of adaptability to be safe and comfortable for all shapes and sizes, upkeep is minimal and machines work to a consistent high standard. We have not had any issues with any of the equipment and find that the high quality equipment helps to motivate some of our students that need that extra ‘push’ to participate in exercise.

"One particular department which has the opportunity to use the facilities on a weekly basis is the supported learning department. Every week they enjoy using the equipment; they have easily adapted to the concept of using the equipment and have mastered how to use it and we feel that the students have benefited physically and socially from using the equipment. Many thanks" ...Tom Barnes and Chloe Coutet, East Surrey College Gym Staff

“The Gym has proved very popular in the first few months of opening. I would credit a lot of this to the look and quality of your equipment! Staff have also been positive about the gym and your equipment. We have recently allocated specific staff times for use of the gym area and the numbers coming forward for induction has been steady.” …Andy Richardson, Murray Royal Hospital

If you’ve recently bought an item of Sole, Spirit or Xterrra fitness equipment from New Level – we’d love to hear about how you’ve found it and what you think about our customer service. Give us your feedback:

New Level UK Ltd
Whittle Road
Meir Park
ST3 7QA

Tel: 01782 593 533
Email: info@new-level.co.uk